Lumna LMS FAQ

Lumna LMS is an Arabic-first learning management system that gives an instructor, trainer or academy their own branded learning site, where they sell courses directly to their students for a monthly subscription.

No. If you can use WhatsApp, you can run your academy on Lumna, from your phone as well.

One sitting. You create your account, name your academy and choose its address and colours, then publish your first course.

No. You start with a free trial, with no card and no commitment, and choose your plan when it ends.

Yes. You start with an address under Lumna’s domain, then connect your own domain whenever you like, with a security certificate issued and renewed automatically.

Yes. Every academy site runs in Arabic and English, and visitors switch between them at any time.

No. You pay for your plan only, and everything your students pay goes directly to you.

Yes. A student pays by CliQ or bank transfer and uploads the receipt, and you approve it in one click to open the content.

Yes. You issue prepaid coupons that you sell for cash or through bookshops, and the student uses them in your academy.

Yes. Your academy issues sequentially numbered invoices, and those who need the connection to JoFotara, Jordan’s national e-invoicing system, switch it on.

No. Your site belongs to your academy alone: there is no shared marketplace and nobody else’s courses beside yours.

A monthly subscription in Jordanian dinar that depends on the plan, with no commission on your sales. The pricing page has the plans and their current prices.

No. You pay your monthly subscription only. Your plan includes protected storage for your video lessons, sized to the plan, so you pay no video hosting provider or any other service. The one optional extra is your own domain, if you want to connect one, which you register with any domain registrar.

Yes. The Free plan costs nothing and stays free for good: no time limit, no card and no charge. You run your academy within its limits and upgrade whenever you need more.

Yes. Your free trial lasts 30 days, and we ask for no card to start. When it ends you choose a plan or stop, and we charge nothing automatically.

You pay your subscription by bank transfer and CliQ. You do not need a credit card.

Yes, you can upgrade or downgrade whenever you like. Before a downgrade we show you clearly what will change, and we never delete your content.

We warn you in your dashboard when you reach 80% of any limit. At the limit only new additions stop, and your current students keep learning without interruption.

Yes. You cancel in one click from the dashboard, with no call and no waiting.

You do. Your content is yours, and your students are enrolled in your own academy, not in a shared marketplace.

Yes. You export your data from the dashboard whenever you like.

Your content stays yours. You cancel in one click from the dashboard and export your data before or after, and we never ask you to delete anything in order to leave.

Video plays only inside your academy, through a link that expires after a quarter of an hour, so it can’t be shared as a link. A watermark carries the student’s name and account code, so if a screen recording spreads you know which account it came from. Lumna doesn’t stop screen recording; it makes a leak traceable to its source and deters sharing.